Cookie Policy
Last Updated: October 9, 2025
This Cookie Policy explains how CyclingCoach.ai (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website and application. We believe in transparency and want you to understand what cookies we use, why we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies typically contain:
- The name of the website from which the cookie has come
- The “lifetime” of the cookie (how long it will remain on your device)
- A unique identifier (usually a randomly generated number)
2. How We Use Cookies
We use cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve your experience and our services
- Ensure the security of your account
- Analyze platform performance
🔒 Privacy Note
Consistent with our Privacy Policy, we do not use cookies or any tracking data to train AI or machine learning models, nor do we sell cookie data to third parties for advertising purposes.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
Purpose: Essential for the operation of our website and services.
What they do:
- Enable you to log in and access your account
- Maintain your session while navigating the platform
- Remember your authentication status
- Ensure security and prevent fraud
Can you disable them? No. These cookies are essential for the platform to function. Without them, you cannot use our core services.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your login session | Session |
csrf_token |
Security protection against cross-site attacks | Session |
auth_token |
Verifies your authentication status | 30 days |
3.2 Functional Cookies
Purpose: Enable enhanced functionality and personalization.
What they do:
- Remember your language and region preferences
- Save your display settings (dark mode, units of measurement)
- Remember your training preferences
- Store your timezone information
Can you disable them? Yes, but this may limit some features and personalization options.
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences |
Stores your display and interface preferences | 1 year |
language |
Remembers your language preference | 1 year |
timezone |
Stores your timezone for accurate workout scheduling | 1 year |
3.3 Performance and Analytics Cookies
Purpose: Help us understand how you use our platform so we can improve it.
What they do:
- Collect anonymized information about page visits
- Track which features are most used
- Identify technical issues and errors
- Measure platform performance and loading times
Can you disable them? Yes. These cookies collect anonymized data and do not identify you personally.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics – distinguishes users | 2 years |
_gid |
Google Analytics – distinguishes users | 24 hours |
_gat |
Google Analytics – throttles request rate | 1 minute |
3.4 Third-Party Integration Cookies
Purpose: Enable connections with third-party services like Strava, Garmin, and Wahoo.
What they do:
- Maintain authorized connections to your connected platforms
- Sync training data from integrated services
- Remember integration preferences
Can you disable them? Yes, but you will not be able to connect to third-party platforms or sync your training data.
⚠️ Important Note on Third-Party Cookies
When you connect your account to services like Strava, Garmin, or Wahoo, these platforms may set their own cookies. We do not control these third-party cookies. Please review the cookie policies of these services for more information.
4. Cookie Duration Types
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are primarily used to maintain your login session and ensure security.
Persistent Cookies
These cookies remain on your device for a set period (ranging from a few days to several years) or until you manually delete them. They help us remember your preferences and settings between visits.
5. How to Control Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific websites
- Block all third-party cookies
- Block all cookies (not recommended as it will prevent login)
- Receive a notification before a cookie is stored
How to manage cookies in different browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions
5.2 Our Cookie Preferences
You can manage your cookie preferences directly within your CyclingCoach.ai account:
- Log in to your account
- Go to Settings → Privacy → Cookie Preferences
- Select which types of cookies you want to allow
- Save your preferences
5.3 Opt-Out Links
You can opt out of specific analytics services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
6. Do Not Track Signals
Some browsers have a “Do Not Track” (DNT) feature that lets you tell websites you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We respect browser DNT settings for non-essential cookies where technically feasible.
7. Mobile Apps
Our mobile applications may use similar technologies to cookies, including:
- Local Storage: Stores data locally on your device for functionality and performance
- Mobile Identifiers: Device-specific identifiers for analytics and crash reporting
- App Preferences: Stores your settings and preferences within the app
You can manage these through your device’s app settings or by uninstalling the app.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Displaying a notification within the application
- Sending an email notification for material changes
The “Last Updated” date at the top of this policy indicates when it was last revised.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@cyclingcoach.ai
- Cookie Inquiries: cookies@cyclingcoach.ai
- Address: [Your Company Address]
10. More Information
For more information about cookies and how they work, you can visit:
✓ Our Commitment
We use cookies responsibly and transparently to provide you with the best possible experience on CyclingCoach.ai. Your privacy is important to us, and we are committed to giving you control over how cookies are used on your device.